Responsibilities:
- Manage and oversee the daily operations of the dispatch department
- Coordinate and schedule the movement of freight and transportation vehicles
- Utilize Oracle Transportation Management system to optimize routes and ensure timely deliveries
- Analyze transportation data to identify areas for improvement and cost-saving opportunities
- Collaborate with logistics team to ensure efficient utilization of resources
- Monitor and track shipments using GIS and GPS technology
- Maintain accurate records of dispatch activities, including driver assignments, delivery statuses, and customer interactions
- Provide guidance and support to dispatch team members
- Handle escalated customer inquiries or complaints related to dispatch operations
Experience:
- Proven experience in dispatch management or a similar role within the transportation industry
- Strong knowledge of logistics and transportation management principles
- Familiarity with Oracle Transportation Management or similar software systems
- Ability to analyze data and make informed decisions based on findings
- Knowledge of fleet management practices and procedures
- Proficiency in using phone systems and other communication tools
- Excellent organizational and multitasking skills
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $100.00 - $200.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: Remote