If they do not have basic programming experience in addition to production support experience please do not submit.

Main evaluation criteria are
Can they perform basic coding to take on defects and enhancements, etc., during down time?
Do they communicate clearly to technical and non-technical folks alike?

Needs:
             Java basics
             SQL basics
             JavaScript / Front end basics
Strong analytical and problem solving skills
             Experience with on call support or production support – JIRA or Service Now experience is huge plus
             Works with non-technical people and can communicate with non-technical business role
Wants:
             Java Spring
             React.js
             Service Now experience

Main evaluation criteria are
Can they perform basic coding to take on defects and enhancements, etc., during down time?
Do they communicate clearly to technical and non-technical folks alike?

Candidates skill set includes:

X years of overall IT experience
X years of Production Support experience
X years of basic experience with Java
X years of experience with Spring (nice to have)
X years of experience with React.js
X years of basic experience with SQL basics
X years of basic experience with JavaScript / Front end
X years of experience with JIRA
X years of experience with Service Now

Kalven Technologies Inc.

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Production Support Engineer