Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Chat Support. As a Chat Support, you will be responsible for providing excellent customer service and support through online chat platforms. This is a great opportunity for individuals who enjoy communicating with others and have strong problem-solving skills.

Duties:
- Engage with customers through online chat platforms to provide support and assistance
- Respond to customer inquiries promptly and professionally
- Analyze customer needs and provide appropriate solutions or recommendations
- Utilize phone etiquette skills when necessary to make outbound calls to customers
- Perform data entry tasks accurately and efficiently
- Collaborate with other team members to ensure customer satisfaction
- Identify opportunities for upselling or cross-selling products/services

Skills:
- Excellent written and verbal communication skills in English
- Strong analytical and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Basic knowledge of sales techniques is preferred
- Familiarity with chat support software/systems is a plus

This is a paid position with competitive compensation. We offer opportunities for career growth and development within our organization. Join our team and become part of a dynamic and supportive work environment.

Please note that all positions at our company are paid, including internship positions.

Job Types: Full-time, Part-time, Contract

Salary: $26.00 - $29.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Work from home

Shift:

Day shift

Weekly day range:

Monday to Friday

Work setting:

Remote

Work Location: Remote

Smb paint

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Chat Support