What we’re doing
80% of the global workforce doesn’t sit behind a desk - think retail assistants, waiters, bartenders, care assistants, nurses and so on. But up until now only 1% of funding has gone into building tools for them.
As a desk based worker it’s hard to imagine working without tools like Slack, Trello and Gmail, but for much of the deskless workforce, that’s the current state of play.
The only way to find out what shifts you’re working is to look at a print out taped to the break room wall. Changes to shifts are scribbled on the printout, photographed then sent to WhatsApp groups. Managers spend hours calling and texting trying and often not succeeding to fill overtime shifts. Payslips are sent in the post or accessed via web 1.0 portals and holiday is requested either in-person or through clunky legacy kiosks. And that’s just the tip of the iceberg.
The result is a dissatisfied workforce, soaring rates of attrition and tens of billions wasted in
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