Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. Responsibilities: - Handle inbound and outbound customer calls in a professional and courteous manner - Assist customers with inquiries, concerns, and requests regarding our products and services - Provide accurate information and resolve customer issues promptly - Upsell products and services to maximize sales opportunities - Maintain customer records and update databases with relevant information - Perform data entry tasks accurately and efficiently - Collaborate with other team members to ensure customer satisfaction - Follow company policies and procedures to deliver consistent service Skills: - Excellent customer service skills with the ability to communicate effectively - Strong phone etiquette and active listening skills - Sales experience is a plus - Multilingual abilities, particularly in Spanish, is highly desirable - Experience with outbound calling is preferred - Proficient in data entry and computer skills This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and have a desire to contribute to the success of our company. If you are a motivated team player with excellent communication skills, we would love to hear from you. Please note that all positions at our company are paid, including internship positions.

Job Type: Full-time

Pay: $17.55 - $18.59 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience level:

2 years

Shift:

Day shift
Evening shift

Weekly day range:

Monday to Friday
Rotating weekends

Work setting:

Call center
Remote

Work Location: Remote

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