About us

We operate a landscaping, pressure washing and vent hood cleaning service for fast food resturants. We are professional, agile and innovative. We are a small start-up organizatin that believes in taking care of our people and our clients.

Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Administrative Assistant. As an Administrative Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

***Flexible schedule and mostly work from home***

Responsibilities:

- Manage schedules for owners.

- Booking travel, appointments and meetins.

- Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and providing solutions

- Provide accurate and timely information to customers regarding products, services, and promotions

- Assist customers with order placement, tracking, and resolving any issues that may arise

- Utilize effective communication skills to actively listen to customers and analyze their needs

- Maintain customer records by accurately entering and updating customer information in the database

- Invoicing for accurate payment

- Follow company policies and procedures to ensure consistent service delivery

- Meet or exceed performance goals in areas such as call quality, customer satisfaction, and productivity

Requirements:

- Previous experience in customer service or a related field is preferred

- Strong verbal and written communication skills in English; bilingual in Spanish is a plus

- Excellent phone etiquette and the ability to handle difficult or irate customers professionally

- Proficient in data entry and navigating computer systems

- Ability to analyze situations, identify problems, and propose solutions

- Must be detail-oriented with strong organizational skills

- Flexibility to adapt to changing priorities and work in a fast-paced environment

Join our team of dedicated professionals who are passionate about providing exceptional customer service.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

Flexible schedule

Schedule:

Monday to Friday
Weekends as needed

Work Location: Hybrid remote in Dallas, TX 75208

Premier Concepts, LLC.

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