About us
We operate a landscaping, pressure washing and vent hood cleaning service for fast food resturants. We are professional, agile and innovative. We are a small start-up organizatin that believes in taking care of our people and our clients.
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Administrative Assistant. As an Administrative Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
***Flexible schedule and mostly work from home***
Responsibilities:
- Manage schedules for owners.
- Booking travel, appointments and meetins.
- Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and providing solutions
- Provide accurate and timely information to customers regarding products, services, and promotions
- Assist customers with order placement, tracking, and resolving any issues that may arise
- Utilize effective communication skills to actively listen to customers and analyze their needs
- Maintain customer records by accurately entering and updating customer information in the database
- Invoicing for accurate payment
- Follow company policies and procedures to ensure consistent service delivery
- Meet or exceed performance goals in areas such as call quality, customer satisfaction, and productivity
Requirements:
- Previous experience in customer service or a related field is preferred
- Strong verbal and written communication skills in English; bilingual in Spanish is a plus
- Excellent phone etiquette and the ability to handle difficult or irate customers professionally
- Proficient in data entry and navigating computer systems
- Ability to analyze situations, identify problems, and propose solutions
- Must be detail-oriented with strong organizational skills
- Flexibility to adapt to changing priorities and work in a fast-paced environment
Join our team of dedicated professionals who are passionate about providing exceptional customer service.
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Dallas, TX 75208